For contractors using Bidx.com
Agencies have the option of using the Questions and Answers feature. If your agency uses this feature, a Questions and answers link will display at the top of the proposal page.
At its discretion, the agency can make your questions and answers public or choose to keep them private. The agency has the ability to edit your question. It does this if it receives similar questions and wants to combine the answers. Please contact the agency directly if you have any concerns. You can export the questions and answers into your own file.
Questions are assigned a number based upon when it is received by the agency.
Proposals
On the Questions and Answers page for a proposal, you have the opportunity to submit a question to the agency and read through questions for that proposal that have been made public. You cannot ask a question of a proposal whose deadline has passed. The agency can choose not to answer the question and can decide which questions it makes public.
Select Questions and answers at the top of the proposal page. The Bid Express service goes to the Questions for Proposal page.
If you’ve already submitted a question, it will appear on this page. Questions are given numbers when they are asked. If you do not see a number in a list (for example, you see questions 1 and 3 but not 2), that question may have been privately answered or not answered yet.
- Click Search Questions to see if your question has been submitted by someone else. Enter the question information. Any results will display in the table.
- Click Submit a Question to ask a new question. Enter information in the New Question fields, and click Ask.
- You can delete a question by clicking the X for the question on the Questions for Proposal page and then clicking ok in the confirmation window. Questions that have already been answered cannot be deleted. Once a question is deleted, it cannot be recovered.
View and Edit Your Question
To view your question, click the question on the Questions for Proposal page. Click Edit in the lower right corner to edit your question.
When the agency replies, a date is entered in the Last Reply column. Click the title of your question on the Questions for Proposal page to see the answer. Once a question is answered, it cannot be edited or deleted.
Answered
The Answered column on the Question for Proposal and Search Questions pages can display one of two status: Not Answered or a date and time.
- Not Answered means the question has not yet been answered by the agency.
- A date and time signifies when the question was answered by the agency. However, when you view the question, it might not have an answer and instead say Answer Pending. This means the agency is researching the question.
You will receive an email when the question has been answered.